Privacy Policy for WJS Home Solutions

Last Updated: 09/04/2023

1. Introduction

At WJS Home Solutions, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our internet services. By utilizing our services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information:

• Contact Information: Name, address, email address, and phone number.

2.2. Technical Information:

• Internet Usage Data: Information about your internet usage, including IP address, device type, browser type, and pages visited.
• Network Data: Data related to network performance, such as bandwidth usage and connection quality.
• Device Information: Information about the devices you use to access our services, including device IDs and hardware information.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Service Provision:

• To provide and maintain our internet services.
• To troubleshoot technical issues and improve service quality.

3.2. Communication:

• To communicate with you regarding service updates and technical support.
• To send promotional and marketing communications if you have opted in to receive them.

3.3. Security and Legal Compliance:

• To protect against fraud, unauthorized access, or illegal activities.
• To comply with legal obligations and respond to lawful requests from authorities.

4. Information Sharing

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:

• Service Providers: We may disclose your information to third-party service providers who assist us in delivering our services, such as technical support.

• Legal Requirements: We may share your information when required by law, legal processes, or government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

5. Your Choices

You have the following choices regarding your personal information:

• Access and Correction: You can access and update your contact information by contacting us.

• Marketing Communications: You can opt out of receiving promotional emails by following the instructions provided in the emails or by contacting us.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or store information from children under 13 without parental consent.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at WJS Home Solutions.

Thank you for choosing WJS Home Solutions. Your privacy and trust are essential to us.