Terms of service

Last updated: 9/7/2026

WJS Home Solutions ("WJS," "we," "us," or "our") offers a text messaging program (the "Program") to customers who have had a Vivint Smart Home, AT&T Fiber, or TFiber service installed by WJS Home Solutions.

Program Description
As part of the Program, WJS sends automated text messages to check in with customers at approximately 2 days, 2 weeks, and 2 months after their installation is complete. These messages may ask whether your service is working properly, request feedback, or invite you to leave a review or refer friends and family.

Message Frequency
Message frequency varies. Customers enrolled in the Program can expect up to 3 messages related to a single installation.

Cost
Message and data rates may apply. Contact your wireless carrier for details about your specific plan.

How to Opt In
You may opt in to the Program by:

Providing your phone number and consenting during your installation appointment with a WJS Home Solutions representative, or
Replying YES to an opt-in text message sent by WJS Home Solutions.
By opting in, you agree to receive text messages from WJS Home Solutions related to your installation and service, including automated follow-up check-ins. Message frequency varies. Message and data rates may apply.

How to Opt Out
You can opt out of the Program at any time. Reply STOP to any message from WJS Home Solutions to cancel. You will receive one final message confirming that you have been unsubscribed. You may resubscribe at any time by texting START.

Help
Reply HELP to any message for assistance, or contact us directly at [YOUR PHONE NUMBER] or [YOUR EMAIL ADDRESS].

Carriers
Carriers are not liable for delayed or undelivered messages.

Privacy
Your phone number and any information collected through the Program will be handled in accordance with our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Changes to These Terms
WJS Home Solutions may update these Terms from time to time. Continued participation in the Program after changes are posted constitutes acceptance of the updated Terms.